SANKALIKA FOUNDATION is a Human rights organisation committed to human rights awareness, legal assistance and consultation, social welfare, and community development.
This Return Policy explains the rules applicable to membership fees, donations, voluntary contributions, service fees, and requests for refunds relating to payments made to the Foundation.
Membership admission, membership fees, fee waivers, and other membership-related financial matters shall be determined in accordance with the decisions of the authorised management of Sankalika Foundation and the applicable rules of the organisation.
In certain cases, the authorised management may decide that no membership fee will be charged. In other cases, a membership fee or membership-related contribution may be collected in accordance with the organisation's applicable policies.
Where a membership-related payment is expressly accepted as a donation or voluntary contribution, it shall be treated in accordance with the applicable terms and conditions.
Membership fees and membership-related contributions received under the Foundation's applicable policy are generally non-refundable.
Applicants and members are advised to understand the applicable membership fees, payment conditions, and relevant rules before making any payment.
However, in cases involving an accidental payment, duplicate payment, or another genuine payment-related error, the authorised management may review the complaint and decide on an appropriate course of action in accordance with applicable laws and rules.
Nothing in this policy shall exclude a refund where a refund is legally required or where the applicable terms expressly provide for one.
Voluntary donations made to Sankalika Foundation to support its human rights awareness programmes, legal assistance initiatives, public-welfare activities, and other authorised activities are generally non-refundable.
Donors are requested to verify the donation amount and payment details carefully before completing a transaction.
Once a donation has been successfully made, a refund will not ordinarily be provided merely because the donor changes their mind or has a personal reason for requesting the money back, except where required by applicable law, the specific terms of the donation, or the circumstances of the transaction.
If a person accidentally makes a payment or is charged more than once for the same transaction, they may contact the Foundation to request a review.
The following information should be provided:
Full name of the person making the payment.
Date of the transaction.
Amount paid.
Transaction ID or payment reference number.
Payment method used.
A brief description of the issue and relevant payment evidence.
The Foundation will review the information and, where appropriate, coordinate with the relevant bank or payment service provider. Any refund decision will be based on the nature of the transaction, the verification results, and applicable laws.
Where a fee is charged for legal assistance, consultation, or another authorised service, the applicable service charges, cancellation conditions, and refund terms, if any, shall be communicated before payment.
Refund requests will be reviewed by considering whether the service has commenced or been provided, the applicable agreement or terms, and the requirements of applicable law.
Fees charged for a specific service shall not automatically be treated as donations. Their classification and refund eligibility will depend on the actual nature of the payment and the applicable terms.
A person seeking a review of a payment-related issue may submit a written request using the Foundation's contact details.
The request should include the relevant transaction details, the reason for the request, and any supporting evidence available.
The Foundation will review the request and communicate its decision within a reasonable period.
Submission of a refund request does not automatically guarantee approval.
Where a refund is approved, the processing time may depend on the relevant bank, payment gateway, or payment service provider.
The Foundation will make reasonable efforts to assist the applicant if delays occur during the processing of an approved refund.
Payments made through banks, UPI applications, payment gateways, or other third-party payment service providers may be subject to their respective terms and procedures.
The Foundation will make reasonable efforts to assist with verified payment-related issues. However, it may not have direct control over the processing systems or timelines of third-party service providers.
If a person notices a suspicious transaction or a payment made without their authorisation, they should promptly notify the relevant bank or payment service provider and inform the Foundation.
The complaint will be reviewed, and appropriate action will be taken in accordance with applicable rules and laws.
Sankalika Foundation reserves the right to revise or update this Return Policy when necessary.
Any revised version will be published on the Foundation's official website and will take effect from the stated effective date.
No amendment to this policy shall override rights or obligations that have already arisen under applicable law.
SANKALIKA FOUNDATION
Website: https://www.sankalikafoundation.org/
Registered Office: C/O Kailash Mondal, High School Para, Andal, Paschim Bardhaman, West Bengal – 713321, India.
Phone: +91 8918367665
Email: Please refer to the official email address published on the Foundation's website.
This Return Policy shall be governed by the applicable laws of India and the lawful rules and regulations of the Foundation.
No provision of this policy shall be interpreted as excluding any right or legal obligation that cannot lawfully be excluded under applicable law.
SANKALIKA FOUNDATION
Committed to Human Rights Protection, Legal Awareness and Public Welfare.